Our Commitment to Our Donors
Memphis Union Mission is dedicated to safeguarding your privacy and protecting your personal information. As a nonprofit organization, our mission is to serve the homeless and those in need through life-transforming programs. The generous donations we receive enable us to carry out this mission and provide hope to individuals and families in our community.
This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it. It applies to all information collected online, offline, and through any other electronic, written, or verbal communications.
Privacy Statement
This website is operated by Memphis Union Mission. We understand that our visitors and donors care about the information they share with us and how it is used. By using our website, memphisunionmission.org, you agree to the practices described in this Privacy Policy.
If we make changes to this policy, updates will be posted in the Privacy Policy section of our website. These changes will reflect how we collect and use information at that time.
Our Policies
Memphis Union Mission values and respects the privacy of our donors and volunteers, both online and offline. We do not sell, share, rent, or trade personal donor information—such as names, addresses, email addresses, or financial details—with any outside organization, nor will we send mailings on behalf of other entities.
However, we may disclose donor information if required by law or if we believe it is necessary to protect our legal rights or respond to actual or potential harmful behavior.
Data Collection
Personal Information
We only collect personal information when you knowingly and voluntarily provide it to us.
Volunteers: When you volunteer with Memphis Union Mission, we may collect your name, phone number, mailing address, and email address to manage our volunteer database and communicate with you about opportunities. Volunteers are automatically added to our mailing list.
Donations: When you donate, we may ask for your name, contact information, and payment details to process your contribution securely.
We use industry-standard security measures, including encryption and secure data networks, to protect your information. Access to donor data is limited to authorized personnel only. While we strive to protect all information, no online system is completely secure, and users share information at their own risk.
Unsubscribing from Communications
We may use your contact information to share updates, request support, or invite participation in activities or events. If you wish to stop receiving these communications, you can unsubscribe using the link provided in emails or contact us directly to request removal from our mailing list.
Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect information from individuals under this age without verified parental consent.
Website Analytics
We collect general website usage data, such as page views and visitor trends, to help improve user experience. This data is aggregated and does not reveal individual identities.
Online Payments
Donations and other online transactions are processed through secure third-party providers. Currently, we use: Stripe for payment processing. Visit Stripe for more information.
Our website may include links to external sites. Memphis Union Mission is not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of any website you visit.
Contact Us
For questions about this Privacy Policy or to update your personal information, please contact us:
Memphis Union Mission
383 Poplar Avenue
Memphis, TN 38105
Thank you for trusting us to protect your privacy and for supporting our mission to transform lives.